On-demand advice for complex chronic conditions


For patients with continuously changing (complex) care needs, we make life more predictable. This includes matching patients to an on-call nurse who has previously met them & personally understands their daily challenges.  There is no charge for an on-call nurse until patients call for telephone advice.  At this point, your assigned nurse is ready to provide:

  • on-demand clinical counselling,
  • ongoing health monitoring, and
  • disease management advice.

Our highly-trained nurses also integrate with other providers to stabilize and reduce the burden of distressing symptoms at home.  This includes consultation with existing providers, referring to specialized programs, and coordinating care to align recommendations.


We do not advise on one-off (episodic) health concerns. For this service, Alberta residents should call 8-1-1 (HealthLink Alberta) to speak with an on-call Registered Nurse anytime.


Program Details

On-call nursing services qualify as a health expense. In many cases, we direct bill a patient’s insurance or health spending account. Any out-of-pocket costs also qualify as a medical expense for Canadian tax purposes.

NURSE ON CALL | FREE initial visit *
On-call nursing support for complex conditions & mental health • Health coaching • Referrals to optimize care

* See Schedule of Health Service Fees for an itemized list of nursing fees


Call or text us at (780) 851-9717